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Genex is committed to providing the highest level of service to the legal community. Service and Technology innovation is emphasized at Genex Diagnostics. Our continued and dedicated use of state-of-the-art technology, including PCR and fluorescent capillary electrophoresis, has allowed the introduction of new standards to the legal DNA testing market, including greater accessibility for buccal swab collections, decreased fees, and improved accuracy. An important quality control measure employed by Genex Diagnostics is the Dual-Sampling method, which means that every test is performed twice, independently, to ensure the highest level of reliability. Clear, concise, and reliable data together with superior service ultimately results in a more streamlined process, decreasing unnecessary workload burdens to the Legal Representatives. Genex provides the following steps to ensure smooth processing for cases involving legal counsels: Lawyer Package To familiarize lawyers with the paternity testing procedure, Genex provides a comprehensive introductory package to legal counsels. The package includes:
Scheduling a Test Scheduling a test simply involves completing the requisition form and faxing it directly to Genex Diagnostics. From that point, Genex handles the entire collection, testing, and reporting procedure in an A-to-Z fashion. Unless otherwise specified, Genex will contact all of the patients to schedule appointments for chain-of-custody sample collection. The comprehensive results package is available within 3 to 5 working days. The results are immediately faxed to the FMP workers and/or contract lawyers stated in the original request form, and the original documents will follow by express courier. Lawyers can also schedule testing online using the Online Scheduling Form . |
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Contact Information
United States - Head Office (Serving patients in all 50 states) Genex Diagnostics #180 - 4616 25th Avenue NE Seattle, WA 98105 United States
International
Genex Diagnostics #101 - 1001 W. Broadway, Dept. 600 Vancouver BC V6H 4E4 Canada
Toll Free: 1-888-262-2263
Email: lab@genexdiagnostics.com Internet: http://www.genexdiagnostics.com
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